XenApp 7.6 VMs randomly become unresponsive.Ī deadlock situation between 2 threads causes this issue. These components may also enable the redirection of signature pads into the VDA session. For example ePAD provides drivers for the client and server and an ePadLink utility for testing functionality on both the client and VDA. Manufacturers of signature pads may provide additional client and/or server components that need to be loaded in order for signature pad operations to succeed in ICA sessions. USB redirection is not working for signature pad. The DWORD name is "UseDefaultRenderers" with a value of "0x1". Windows Media Player throws an error "An error occured while playing the file" when attempting to play mp4 videos or "Windows Media Player encountered a problem while playing the file" when attempting to play wmv videos.Ī new registry DWORD needs to be created within "HKLM\Software\Citrix\HDXMediaStream" for 32-bit machines and "HKLM\Software\Wow6432Node\Citrix\HdxMediaStream" for 64-bit machines. XenApp & XenDesktop / Virtual Apps and Desktops (excluding Machine Creation Services):Īpplicable Product Versions Affected (if known) You can also use your browsers search feature which will perform a search against the whole page based on the words you enter. For example if you have an error code or error message, use that to perform a search. There is a search box that you can use if looking for a specific fault. For each issue, known product versions affected are recorded however that does not mean product versions that aren’t listed are not affected. Links may also expire or change so if you find broken links, please again let me know. Articles will change from time and if information here is outdated or incorrect please let me know using the comments. The page is updated daily with new support articles and information. A list containing the majority of Citrix Virtual Apps and Desktops (formerly XenApp & XenDesktop) support articles (excluding Machine Creation Services) collated to make this page a one stop place for you to search for and find information regarding any issues you have with the product and its related dependencies.
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